The worst outcome of an automation project is a business that cannot change what was built for it. Training exists so the answer to "can we adjust this?" is yes, internally, without a call.
Plenty of agencies are happy to be the only people who understand your systems. It makes for reliable retainers and fragile businesses. We would rather be called because you want something new than because nobody left can edit what already exists.
So training is not an upsell attached to a build. It is the part of the build where the knowledge moves across.
The order matters. Teams that start at module three build something impressive that solves a problem they never measured.
Same curriculum, three deliveries. Most teams start with a cohort and keep the self-paced tracks for people who join later.
Before anyone automates anything, they map where attention actually goes. Teams leave with their own process map and a shortlist of the handoffs worth closing, ranked by how often they happen rather than by how annoying they feel.
Prompting taught as specification writing, not as incantation. Instructions, constraints, refusal conditions and worked examples. The output is a prompt library your team owns, versioned, with a note on why each constraint exists.
Hands on the actual tools your business runs. Participants build one working automation against a real process of their own, take a baseline, and measure it. Nobody leaves with a demo that only works on the example data.
Monitoring, change logs, and how to tell the difference between a flow that is broken and a flow that is being asked the wrong question. Includes the handover documentation standard we use on our own builds.
Weekly ninety-minute sessions with your team and, where it helps, one or two other businesses at a similar stage. Cohorts are capped at twelve so every participant’s own process gets time in the room. Sessions are recorded and yours to keep.
The same four modules as written material and worked examples, curated into tracks by role: operations, sales, and the person who ends up owning the tooling whether or not that was ever their job title. Access does not expire.
Compressed, on site, against your systems and your data. Best when a team already has automations running and needs to be able to change them without calling us. Scoped after a short discovery call.
Contact info@sixthsenselabs.com.au to book a signal audit.